Create Jira Issues from Triage

Requests in the Triage channel can be easily converted to Jira issues using the More Actions button. Follow the below steps to do so:

  1. For any request on the Triage channel, click on the More Actions button.

  2. This will open a modal. Here, select the top-most File a Jira issue option and proceed.

  3. This will display a modal. Select your project and issue type. Fill any required details and click on File Issue.

  4. This successfully converts this request into a Jira issue.

The corresponding request channel thread on Slack now displays the title, ID, and Status of the Jira issue.

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