Features of ClickUp ticketing

Once you create a ClickUp ticket from Slack, ClearFeed enables the following:

  1. Replies on the Slack thread and the ClickUp ticket are synced bidirectionally.

  2. The corresponding request channel thread on Slack now displays the Title, ID, and Status of the Clickup Ticket. Status changes from ClickUp are reflected on Slack.

  3. Public comments from the triage channel are also synced back to the ClickUp ticket.

  4. Status change updates are also posted on the thread when the ClickUp ticket is moved to Resolved or Close state.

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