Work on tickets from Email right from Slack with a bidirectional sync of replies

What is Email integration?

  • Enable support email integration with ClearFeed for seamless user/customer request handling.

  • Incoming tickets from emails are directed to a dedicated Slack channel for easy access by agents.

  • Agents can promptly respond to these tickets from within the Slack channel.

  • Replies from Slack are automatically sent back to the requester via email.

Getting Started

This feature is currently not self-serve. If you want to try it out - please get in touch with us on Slack or at support@clearfeed.ai.

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