Manage
Streamline Knowledge Source management on the ClearFeed web app
ClearFeed allows you to track the indexing statuses and manage all added Knowledge Sources. Navigate to the Knowledge Sources section on the web app, and get started!
Status Insights
Each Knowledge Source in ClearFeed is assigned a status reflecting its current indexing state:
Initiated: Awaiting its turn for indexing. Click on
Refresh Status
after a few minutes to see the updated status.Indexing: Currently being processed for indexing. Click on
Refresh Status
after a few minutes to see the updated status.Indexed: Ready to use for generating answers, with indexing being completed.
Failed: Indexing was not successful. You should try re-indexing this Knowledge Source. If the problem persists, please contact our support team at [email protected] or connect with us directly on Slack/Intercom.
Terminated: User-cancelled the indexing process.

Managing Actions
Buttons on the knowledge source and 3 dots
option present options for the following actions:
Edit: Update the Name, Tags, Conditions, and other key parameters of the Knowledge Sources.
Reindex: Use the
Re-index
button to re-index your Knowledge Source. This will ensure that the GPT-Powered Answers reflect the latest information from your Knowledge Source.Delete: Remove Knowledge Sources at these stages - indexed, currently indexing, or terminated. Deleting an indexed source will prevent its data from being used to generate responses.
Terminate: Stop the indexing process mid-way if needed.

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