🎫ClearFeed Ticketing

This section will cover how to use ClearFeed Ticketing on Slack

Learn more about ClearFeed Ticketing

ClearFeed Tickets are designed to give a shared understanding of the current status of a request initiated by a customer or an employee. Tickets are public and are visible to the end customers on the Slack request thread. Follow the guides below to get started:

1. Setup ClearFeed Ticketing for a Collection

2. Creating ClearFeed tickets from Slack

3. Ticketing Forms for ClearFeed

4. ClearFeed Ticket Management

Representation of how a ticket appears on Slack