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Academy

Best Practices

Last updated 8 months ago

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ClearFeed is used in many configurations by Slack First Teams.

Here are the best practices for end customers, customer agents (responders), and non-responders (eg. engineering teams).

ClearFeed Request Management + ClearFeed Ticketing (Coming Soon!)

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ClearFeed Request Management + No Ticketing

ClearFeed Request Management + External Ticketing System