🙋Best Practices

ClearFeed is used in many configurations by Slack First Teams.

Here are the best practices for end customers, customer agents (responders), and non-responders (eg. engineering teams).

1. ClearFeed Request Management + No Ticketing

2. ClearFeed Request Management + External Ticketing System

3. ClearFeed Request Management + ClearFeed Ticketing (Coming Soon!)