Creating ClickUp Tickets from Slack

Once you've configured ClickUp ticketing for a Collection, you can start creating tickets from Slack using the methods given below:

Manually create a ClickUp ticket (using emoji)

How to use emoji reaction to manually create ClickUp tickets?
  1. A conversation is initiated on the request channel.

  2. React to the first message on the thread using the 🎟ī¸ emoji.

  3. You will get an ephemeral message to fill in the required issue details.

  4. Once these are filled, the ClickUp ticket is generated. All messages in the thread (along with the attachments) are synced to the ticket.

Automatically Create ClickUp tickets from Slack

How to convert threads into ClickUp tickets automatically?
  1. Whenever a new conversation is initiated on the request channel, you will get a prompt on the thread to convert it into a ClickUp ticket.

  2. Once the details are filled, a ClickUp ticket is generated. All messages in the thread (along with the attachments) are synced to the ticket. ClearFeed posts a message on the Slack thread sharing the ClickUp ticket details.

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