Creating Linear Tickets from Slack

Using Emoji

1. A conversation is initiated on the request channel.

2. React to the first message on the thread using the 🎟️ emoji.

3. A Linear ticket is created for the thread. All messages in the thread (along with the attachments) are synced to the ticket.

Auto-create tickets

1. Every new conversation (Slack thread) that is initiated on the request channel gets converted into a Linear ticket automatically.

2. As soon as the ticket conversation occurs, ClearFeed posts a message on the Slack thread sharing the Linear ticket details.

Creating from Triage channel

Requests in the Triage channel can be easily converted to Linear issues using the More Actions button. Follow the below steps to do so:

1. For any request on the Triage channel, click on the More Actions button.

2. This will open a modal. Here, select the File a Linear issue option and proceed.

3. This successfully converts the request into a Linear issue.

The corresponding request channel thread on Slack now displays the title, ID, and Status of the Linear issue.