Create a new announcement using ClearFeed

Convert a Slack message into an announcement draft

To create your announcement using ClearFeed, follow these steps:

1. Prepare the announcement content on Slack:

   • Navigate to a Slack channel where the ClearFeed app is invited.

   • Draft the message you'd like to broadcast to your customers. Attach any necessary files directly to your Slack message.

   • Tip: For streamlined communication, we recommend creating a dedicated Slack channel for announcements. This keeps your announcements distinct from regular channels. ClearFeed this channelminimize distractions.

   • Note: Announcements can't be just an attachment. Some accompanying text is mandatory.

2. Initiate the announcement creation using ClearFeed:

   • Locate your drafted message on Slack and click the three dots (options) next to it.

   • Select ClearFeed Actions from the dropdown. If it's not visible, click More message shortcuts and pick ClearFeed Actions.

   • Choose Create an announcement, and then press Next.

3. Finalize and save your announcement on ClearFeed:

   • Give your announcement a meaningful title. Note: This will only be visible in the ClearFeed web app and won't appear in the announcement sent on Slack.

   • Click on Save as Draft, followed by the Click here prompt.

   • You'll be taken to the ClearFeed web app where you can finalize and broadcast your announcement.

Convert a Slack message into an announcement draft

Note: At present, Announcements cannot broadcast threaded Slack messages. Ensure all required details and attachments are consolidated within a single message.

Ready to send your announcement? Next, learn how to broadcast it across Slack channels!