Ticketing Forms for Zendesk

Streamline ticket creation and editing on Zendesk using Ticketing Forms

ClearFeed revolutionizes ticket management on Zendesk with Forms that streamline the creation and editing of tickets, directly from your request and triage channels.

This guide serves as a comprehensive resource to effectively utilize Ticketing Forms for Zendesk.

The steps for configuring and using Forms are covered in the below sections:

Limitations

Field Type Limitation: ClearFeed currently supports only specific Zendesk field types: Text, Multi-line, Drop-down, Multi-select, Checkbox, Number, and Date. More types will be supported soon to enhance functionality.

The unsupported fields are flagged with a warning that indicates such fields cannot be added to the Form.

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