Notification Settings

Configure account-level notification preferences for your ClearFeed workspace

Digests on Slack

Learn more about Digests here. To receive your weekly digest in Slack, follow these steps:

1. Go to Additional Settings on the ClearFeed Dashboard

2. Under Notifications, select the channel where the digests should be sent

   1. To send the digests to a private channel, ensure the ClearFeed bot is added to the channel

3. Hit Save

Commitment Reminders

ClearFeed enables Commitment Reminders as part of its automated workflows to ensure timely follow-ups on open requests. Learn more about Commitments.

You can now control Commitment Reminders directly from the ClearFeed UI. This is an account-level setting and applies across all collections in your workspace.

To disable Commitment Reminders:

1. Go to the Settings tab in the ClearFeed web app and navigate to Additional Settings.

2. Locate the Commitment Reminders toggle.

3. Switch the toggle off to disable reminders across your account.

This setting is applied at the account level. Disabling reminders will stop them in all Slack channels and collections configured in ClearFeed.

To re-enable:

Simply return to the same section and switch the toggle on again.

FAQs

1. Can I disable Commitment Reminders for just one channel or collection? Answer: No, this is currently an account-level setting. It applies to all Slack channels and collections.

2. We’ve disabled reminders, but I’m still seeing Slack messages that look like reminders. Why? Answer: Some other workflows (e.g., SLA-based follow-ups) might still be active. You can review active workflows for each channel under the Workflows tab in that collection.