> For the complete documentation index, see [llms.txt](https://docs.clearfeed.ai/clearfeed-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clearfeed.ai/clearfeed-help-center/clearfeed-helpdesk/welcome-messages.md). # Welcome Messages Create a custom Welcome Message that automatically greets new customers when they join a channel. You have 3 options for configuring your welcome message. * **To New Request Channels** - The Welcome message will be sent to the request channel whenever a new channel is added to a collection. * **To New members of Request Channels** - The Welcome message will be sent as an ephemeral message to every new user added to the request channel. * **Both -** The Welcome message will be sent to the request channel whenever a new channel is added to a collection. It will also be sent as an ephemeral message to every new user added to the request channel. {% hint style="info" %} Welcome Message is only visible to the non-responders {% endhint %}