# Welcome Messages

Create a custom Welcome Message that automatically greets new customers when they join a channel. You have 3 options for configuring your welcome message.

* **To New Request Channels** - The Welcome message will be sent to the request channel whenever a new channel is added to a collection.
* **To New members of Request Channels** - The Welcome message will be sent as an ephemeral message to every new user added to the request channel.
* **Both -** The Welcome message will be sent to the request channel whenever a new channel is added to a collection. It will also be sent as an ephemeral message to every new user added to the request channel.

{% hint style="info" %}
Welcome Message is only visible to the non-responders
{% endhint %}

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