For Customer Support

Use ClearFeed Helpdesk or connect your ticketing system to support your customers from Slack

If you're planning to use ClearFeed natively for customer support on Slack-connect channels, follow the guide below:

ClearFeed Helpdesk

If you're planning to use ClearFeed for customer support with an integration to external ticketing systems like Zendesk, Freshdesk, etc.. follow the guide given below:

Slack <> Ticketing Integration