# Personal Preferences

## Digests on Email <a href="#digests-on-email" id="digests-on-email"></a>

Email digests can be enabled/disabled individually by users who are a part of the ClearFeed account.

1. Go to your [Personal Preferences](https://web.clearfeed.app/settings/personal-preferences)
2. Toggle the **Send Weekly Digests by Email** option

<figure><img src="https://docs.clearfeed.ai/~gitbook/image?url=https%3A%2F%2F1159203866-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FKXDOwIQkf9zr2MvIxdC0%252Fuploads%252FjdNulqiqFLUtZ8DkmEFi%252Fimage.png%3Falt%3Dmedia%26token%3De479470d-111e-4ea8-9ccd-8fffabf4482c&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=85569683&#x26;sv=2" alt="" width="563"><figcaption></figcaption></figure>

## Email Signature <a href="#email-signature" id="email-signature"></a>

Signatures are unique to each user/agent with access to ClearFeed (i.e. they are added to the ClearFeed web console).

* Head over to the [Personal Preferences](https://web.clearfeed.app/settings/personal-preferences) page on the ClearFeed dashboard.
* Configure and set the desired signature.

<figure><img src="https://docs.clearfeed.ai/~gitbook/image?url=https%3A%2F%2F1159203866-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FKXDOwIQkf9zr2MvIxdC0%252Fuploads%252FUxJs3txBe9XJjTghQiXz%252Fimage.png%3Falt%3Dmedia%26token%3Dca309890-69ec-49d3-b698-883cffaf04f5&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=45f42b6&#x26;sv=2" alt="" width="563"><figcaption></figcaption></figure>

## Manage Personal Notifications via Slack

You can configure your personal notification preferences directly from the ClearFeed App For Slack. Follow these steps:

1. Open the **ClearFeed App** on Slack.
2. In the **Home** tab, click the **Personal Notifications** button.
3. In the popup, you can enable various notifications:
   * **Digests**
     * **Weekly Digest**: Check *“Every Monday for my requests unresolved for over 7 days on the ClearFeed App.”*
     * **Daily Digest**: Check *“Daily for my requests that are open and need a response on the ClearFeed App.”*
   * **Other Notifications (delivered via DM from ClearFeed App)**
     * When a request is **auto-assigned** to you
     * When you **assign a request to yourself** using an emoji
     * When you **mark a request as solved** using an emoji
     * When you **escalate the priority** of a request to urgent using an emoji
     * When you **sync an internal comment** from Triage to the ticketing system
4. Click **Save** to apply your preferences.


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