Asana

This section will cover Asana <> ClearFeed integration

ClearFeed’s Asana integration allows you to seamlessly create, track, and update Asana tasks directly from Slack. This ensures that tasks originating in Slack channels are efficiently managed within Asana, reducing manual effort and improving collaboration between teams.

Integrate Asana

Only workspace admins can connect Asana with ClearFeed. Custom field support is currently limited to specific field types.

1. Navigate to ClearFeed Settings → Integrations.

2. Press the Connect against Asana

3. You will be prompted to log in to Asana (If you've already not logged in)

4. Select the Asana Project you want to connect with ClearFeed - and then click on Connect Project.

5. You will be successfully redirected to ClearFeed with a success message.

Filing Tasks in Asana

If you're using ClearFeed as a native helpdesk but want to escalate issues to Asana, follow the guide below:

Tasks

FAQs

1. Can we sync internal notes/comments from the ticketing system to Slack and vice-versa? Answer: No, we currently don't support syncing internal notes between Asana and Slack.