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On this page
  • Integrating with Google Drive
  • Adding Files from Drive
  • Test your Knowledge Source
  • Enable 'Answers' in the Collection Settings

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  1. ClearFeed AI
  2. Knowledge Sources
  3. Private Knowledge Sources

Google Drive

Use Docs, Sheets, PDFs from your Google Drive workspace to answer questions on Slack

PreviousCodaNextOther Supported KS

Last updated 19 days ago

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Index documents from your Google Drive account to be used as a source of knowledge for answering questions.

ClearFeed enables this integration by partnering up with Carbon AI. Learn more about them .

This integration is disabled if your ClearFeed account is created using a free domain (e.g. gmail.com, outlook.com).

Integrating with Google Drive

  1. From the left navigation bar on the ClearFeed WebApp, go to AI > .

  2. Hover over the "Add Knowledge Source" dropdown at the top right corner to select Google Drive.

  3. A side drawer will appear, prompting you to provide specific details:

    • Add a relevant name and tags to create the KS

  4. After clicking on Add - we will create an entry for the KS. Click on Upload Documents to proceed

  5. Connect your Google account and select the files you want to index

Adding Files from Drive

Once your Knowledge Base is set up, you can add/remove files from Drive.

  1. Click on Upload Documents

  2. You will be redirected to another page where you can Select Files

  3. These files will be visible on the ClearFeed web page

  4. You can add these files and these will be used as knowledge from your Drive

You can also connect multiple accounts and add additional files from these accounts

Test your Knowledge Source

Once the status of the knowledge source has been indexed, test the GPT-powered responses generated from it. Refer to the document below for more information.

Enable 'Answers' in the Collection Settings

Navigate to the collection settings where you want to enable GPT-Powered Answers and enable 'Answers'. Refer to the document below for more information.

Testing GPT-Powered Answers
Virtual Agent & Agent Assistant
here
Knowledge Sources
Connecting Google Drive
Adding and managing files from Drive