# Lists
## Configuring Lists
Each ClickUp Form has two parts: ***when creating a ticket*** and ***when editing a ticket**.*
* Navigate to [Forms](https://web.clearfeed.app/objects/clickup) on the ClearFeed web console -> click on `Import from ClickUp`.
* You should see your Lists in the following format: Space Name > List Name
{% hint style="info" %}
**Supported ClickUp Field Types:** Status, Assignees, Due Date, Priority, Single-select, Text, Number, and Multi-select. We plan to add more ClickUp fields soon.
{% endhint %}
### *Create* Form
1. *Title* and *Description* are added to the Form by default. These are non-removable and pre-filled by ClearFeed. However, they can be hidden to prevent modification.
2. From the ClickUp Fields table (right-hand panel) - add the fields you want to be a part of the form.
3. Configure properties such as adding hint text, placeholder text, making fields optional, setting a default value, or hiding a field.
* Learn more about field properties **here**.
* Save your configuration.
Creating a ClickUp Form
### *Edit* Form
If the Edit Form is enabled - users will see an Edit Ticket button when they create a ticket. You can provide requestors and responders the exclusive ability to modify fields after ticket creation.
Only the fields that are a part of the *Edit form* can be modified from the triage channel after a ticket is created.
1. Add fields from the `ClickUp Fields` table available on the right-hand side.
2. Configure properties such as making fields optional, setting a default value, or hiding a field.
* Learn more about field properties [**here**](https://github.com/clearfeed/new-docs/blob/main/integrations/clickup/forms/README.md#field-properties).
{% hint style="success" %}
**Pro tip:** Use the **Add all Create Form fields** button to quickly add fields that are a part of the *Create* form to the *Edit* form.
{% endhint %}
## **Ticket Creation Without a Form**
* If all fields in a form are hidden, users can create tickets without completing the form.
* If all fields in a Form are set to be editable by *only responders*, requesters can create a ticket without filling out the form.
* **Note**: Fields will have pre-filled or default values in both scenarios.
## Field Properties
* **Removing Fields:** Remove fields from a Form using the Delete icon.
* **Note:** *Title* and *Description* are non-removable in the *Create Action* form. However, they can be hidden to prevent modification.
* **Reordering Fields:** To customize the order of the fields, click and hold a field in the left column, then drag and drop it to your desired position in the sequence.
* **Note:** Non-removable fields will always be on top, while hidden fields will automatically move to the bottom once the changes are saved.
* **Non-responder Field Label:** Determines the field name displayed to the requestors when they use the form.
* If fields are hidden - this property is not relevant.
* **Placeholder Text:** Text inside the field before users enter their information.
* **Hint Text:** The hint text is shown below the field to guide users on what to enter. Think of this as the field description.
* **Default Values:** Adds default values to the fields. Default values automatically populate the corresponding ClickUp fields when a ticket is created.
* **Note**: Default values cannot be entered for non-removable fields.
* **Hidden Fields:** To ensure specific fields are not modified during ticket creation, you can hide them from the *Create Action* Form.
* **Note**: When hiding a field, you must assign it a default value.
* **Permissions:** Specify who must fill out a field when creating or editing a ticket using the **Editable by** column. Choose between *All users* or only *Responders.*
* **Note**: Users with the required field permission must fill it out when creating a ticket on Slack.
* **Required Field**: Specify if the field is optional or mandatory when creating or editing a ticket in the `Required field` column.
Field properties for ClickUp
## Mapping Forms to Collection
All active ClickUp Lists (forms) are available for ticket creation by default in Collections with ClickUp Ticketing enabled.
* You can limit the available Forms for ticket creation by mapping specific Forms to a Collection.
{% hint style="info" %}
Only Forms with an active [*Create Action*](#create-form) Form will be available for mapping.
* A form can be mapped to multiple collections.
{% endhint %}
**How to map ClickUp Forms (Lists) to a Collection?**
1. Navigate to `Collections -> Settings`.
2. Go to `Ticketing Settings`.
3. In the Forms Availability section, select the `Specific Forms` option.
4. From the available Forms, select the ones you'd like to associate with this Collection.
