Jira

This section will cover Jira <> ClearFeed integration

JIRA Integration with ClearFeed

ClearFeed has a robust integration with Atlassian, allowing agents and responders to use Jira in two ways:

1. Create bi-directionally synced Jira tickets from Slack.

2. Filing Jira issues against requests

Note: The responders/requesters creating issues must have Jira access on the email ID used on Slack.

To get started with using the ClearFeed <> Jira integration, please go through the steps below:

1. Integrate Atlassian with ClearFeed

2. Using JIRA as a Ticketing System

3. Filing JIRA Issues against requests