Asset Panda

This section covers ClearFeed <> Asset Panda Integration

ClearFeed’s Asset Panda integration enables IT teams to handle Asset Management workflows—such as assigning assets or marking assets as returned —directly from Slack.

Supported Features

With the Asset Panda integration enabled, your IT team can use AI Agents to auto-respond to asset-related queries or trigger Asset Panda actions like:

• Create an employee in Asset Panda

• Assign asset to employee

• Mark asset returned

• Check asset availability

Integrate Asset Panda

To connect Asset Panda with ClearFeed, follow these steps:

• Go to Settings → Integrations in the ClearFeed web app.

• Select Asset Panda from the list of available integrations.

• Enter your Asset Panda account credentials.

  Note: Your password is used only for authentication and is not stored by ClearFeed.

• Click Connect.

• Upon successful authentication, you’ll see a confirmation message indicating the succesful connection.

Using the Integration

Once the integration is set up, you can configure AI Agents in ClearFeed to handle Asset Panda-related actions:

1. Set Up AI Agent with JumpCloud as an Integration - Follow this guide to Create a new Agent.

   Make sure to add Asset Panda as an Integration and define which specific actions can the AI Agent take in Asset Panda on its own. Write your own prompt or customize the default one and test before rolling out.

2. Manage Requests in Slack: Once deployed, ClearFeed offers below modes to manage requests:

   1. Agent Assistant in Triage Threads - In triage channels, use ClearBot Assist to tag @clearfeed to perform actions in JumpCloud

   2. Virtual Assistant - Let the AI Agent deflect common queries posted in your internal Slack channels. When a user asks a question, the Virtual Agent responds instantly, pulling help documentation.