# Getting Started Guides

ClearFeed adapts to different teams and workflows, whether you're managing customer support, internal helpdesk operations, or implementing AI-powered automation. These guides will walk you through setting up ClearFeed for your specific use case.

Select the guide that matches your team's needs and existing infrastructure:

### Customer Support Teams

If you're managing external customer requests, support tickets, or community questions:

* [**Using ClearFeed Ticketing**](https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/for-customer-support/using-clearfeed-ticketing) - Use ClearFeed's built-in ticketing system for managing customer conversations directly in Slack
* [**Using an External Ticketing System**](https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/for-customer-support/using-an-external-ticketing-system) - Integrate ClearFeed with your existing platform (Zendesk, Jira Service Management, Salesforce, etc.)

### Internal Support Teams

For IT helpdesk, HR operations, sales ops, legal, or any internal request management:

* [**Using ClearFeed Ticketing**](https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/for-internal-support/using-clearfeed-ticketing) - Set up an internal ticketing workflow to track and resolve employee requests in Slack
* [**Using an External Ticketing System**](https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/for-internal-support/using-an-external-ticketing-system) - Connect ClearFeed to your existing internal tools like Jira, ServiceNow, or Linear

### AI & Automation

Leverage AI to automate responses and streamline support workflows:

* [**Setting Up GPT-Powered Answers**](https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/gpt-powered-answers) - Configure AI to automatically answer common questions using your knowledge base
* [**Configuring AI Agents**](https://docs.clearfeed.ai/clearfeed-help-center/clearfeed-ai/ai-agents#configure-ai-agents) - Deploy intelligent agents that can handle complex workflows and multi-step tasks

## Need Help?

If you're unsure which guide to follow, our team can help you understand your requirements and recommend the best setup for your workflow. [Schedule a call with our experts](https://clearfeed.ai/contact) to discuss your use case.