> For the complete documentation index, see [llms.txt](https://docs.clearfeed.ai/clearfeed-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clearfeed.ai/clearfeed-help-center/clearfeed-ai/knowledge-sources.md).

# Knowledge Sources

## What is a Knowledge Source?

* Knowledge Sources are your public or private documentation that the AI Agent can refer to for answering questions.
* **Organizations use knowledge sources** for two main purposes: – *Customer Support*: Empower users with self-service content to reduce support load. – *Internal Use*: Share process docs, training material, and best practices across teams.
* **Private Knowledge Sources** are restricted to internal users and include SOPs, training content, and company policies (e.g. Confluence, Google Docs, Notion, Coda, ReadMe).
* **Public Knowledge Sources** are accessible to external users and include FAQs, product docs, and troubleshooting guides (public websites, blogs, KBs).

## Supported Knowledge Sources

Read more about how to setup each knowledge source in ClearFeed.

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/confluence.md"><strong>Confluence</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/confluence.md">Confluence</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/zendesk.md"><strong>Zendesk</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/zendesk.md">Zendesk</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/freshdesk.md"><strong>Freshdesk</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/freshdesk.md">Freshdesk</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/notion.md"><strong>Notion</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/notion.md">Notion</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/coda.md"><strong>Coda</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/coda.md">Coda</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/intercom.md"><strong>Intercom</strong></a></td><td></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/indexing-knowledge-sources.md"><strong>ReadMe</strong></a></td><td></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/document360.md"><strong>Document360</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/document360.md">Document360</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/airtable.md"><strong>Airtable</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/airtable.md">Airtable</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/guru.md"><strong>Guru</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/guru.md">Guru</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/salesforce.md"><strong>Salesforce</strong></a></td><td></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/google-drive.md"><strong>Google Drive</strong></a></td><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/google-drive.md">Google Drive</a></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/file-store.md"><strong>File Store</strong></a></td><td></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/github.md"><strong>GitHub</strong></a></td><td></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/html.md"><strong>HTML</strong></a></td><td></td></tr><tr><td><a href="/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/site-search.md"><strong>Site Search</strong></a></td><td></td></tr></tbody></table>

## Using AI Agents

Once you've configured the knowledge sources, learn how to build and use AI Agents

{% content-ref url="/pages/BG6lBe8zAALu5HQvWnQQ" %}
[Build AI Agents](/clearfeed-help-center/clearfeed-ai/ai-agents/build-ai-agents.md)
{% endcontent-ref %}

{% content-ref url="/pages/KfSu1GlJW2NmCvxVTv5c" %}
[Use AI Agents](/clearfeed-help-center/clearfeed-ai/ai-agents/use-ai-agents.md)
{% endcontent-ref %}

## **Manage Knowledge Sources**

Once the status of the knowledge source has been indexed, learn more on how to manage the knowledge source below.

{% content-ref url="/pages/4mEyGIe8R45x3rjcY7ug" %}
[Manage](/clearfeed-help-center/clearfeed-ai/knowledge-sources/managing-knowledge-sources.md)
{% endcontent-ref %}