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Delete Account

You can permanently delete your ClearFeed account and all associated data—including connected Slack workspace.

How to Delete Your Account

From the ClearFeed web app:

  • Go to Settings

  • Navigate to Additional Settings

  • Scroll down to the Delete Account section at the bottom

  • Click Delete Account

  • In the confirmation dialog:

    • You will be shown your account name

    • Type the account name exactly as shown to confirm deletion

  • Click Delete Account

This will immediately delete your account and remove any active Slack connections.

After deletion, all data associated with the account will be removed. Unless associated with other accounts in ClearFeed, registered users will also be deleted. You will receive a confirmation of account deletion, and no further charges, post account deletion, will be applicable. While our team will also be notified and not issue any future invoices, dropping a message to support@ or on Slack and getting a confirmation is advised.

When to Use This

  • You're in trial and have selected the wrong Product Edition and want to start over.

  • You're in trial and you've connected to an Incorrect Slack Workspace. You can delete your account and start over.

  • You’re still in your trial period and have decided not to continue.

FAQs

  1. Can I just pause or deactivate instead of deleting? Answer: No. Account deletion is the only available option at this time.

  2. Will my Slack workspace also be disconnected? Answer: Yes. Any Slack workspace linked to your ClearFeed account will be unlinked as part of the deletion process.

  3. What exactly gets deleted? Answer: Your entire ClearFeed account, all data, connected Slack workspaces, configurations, and history will be permanently deleted.

  4. Can I recover my data later? Answer: No. Deleted accounts and data cannot be recovered.

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