# For Customer Support

If you're planning to use ClearFeed natively for customer support on Slack-connect channels, follow the guide below:

{% content-ref url="/pages/kRkeIRoenJxOy7sCqv4J" %}
[Using ClearFeed Ticketing](/clearfeed-help-center/getting-started/getting-started-guides/for-customer-support/using-clearfeed-ticketing.md)
{% endcontent-ref %}

If you're planning to use ClearFeed for customer support with an integration to external ticketing systems like Zendesk, Freshdesk, etc.. follow the guide given below:

{% content-ref url="/pages/n6QIjpcZFe91kA36DUO7" %}
[Using an External Ticketing System](/clearfeed-help-center/getting-started/getting-started-guides/for-customer-support/using-an-external-ticketing-system.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/for-customer-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.