# For Customer Support

If you're planning to use ClearFeed natively for customer support on Slack-connect channels, follow the guide below:

{% content-ref url="for-customer-support/using-clearfeed-ticketing" %}
[using-clearfeed-ticketing](https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/for-customer-support/using-clearfeed-ticketing)
{% endcontent-ref %}

If you're planning to use ClearFeed for customer support with an integration to external ticketing systems like Zendesk, Freshdesk, etc.. follow the guide given below:

{% content-ref url="for-customer-support/using-an-external-ticketing-system" %}
[using-an-external-ticketing-system](https://docs.clearfeed.ai/clearfeed-help-center/getting-started/getting-started-guides/for-customer-support/using-an-external-ticketing-system)
{% endcontent-ref %}