> For the complete documentation index, see [llms.txt](https://docs.clearfeed.ai/clearfeed-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works.md).

# How it Works

- [Requests, Tickets and Tasks](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/request-tickets-tasks.md): Understanding the core concepts of ClearFeed's workflow
- [Creating requests](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-requests.md): This section covers all the ways you can create requests in ClearFeed to track and manage interactions across different channels and platforms.
- [From Slack Channels](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-requests/from-slack-channels.md)
- [From Triage Channel](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-requests/from-triage-channel.md)
- [From ClearFeed WebApp](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-requests/from-webapp.md)
- [From Slack Workflows](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-requests/from-slack-workflows.md)
- [Creating or Linking Tickets](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets.md)
- [Slack Channels](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/slack-channels.md)
- [Email](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/email.md): Learn how to create ClearFeed tickets via email
- [Web Chat](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/web-chat.md): Learn how to create ClearFeed tickets via web chat widget
- [ClearFeed WebApp](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/webapp.md)
- [API](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/api.md): Learn how to create ClearFeed tickets programmatically using the API
- [Private Tickets](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/private-tickets.md): Use ClearFeed App for Slack or shortcut to create tickets privately without posting a message on any Slack channel
- [DMs on Slack](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/from-personal-dms.md)
- [Using Slack Workflows](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/using-slack-workflows.md)
- [Portal](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tickets/portal.md)
- [Creating or Linking Tasks](https://docs.clearfeed.ai/clearfeed-help-center/how-it-works/creating-or-linking-tasks.md): Escalate Slack conversations to engineering tasks with ClearFeed