Google Drive

Use Docs, Sheets, PDFs from your Google Drive workspace to answer questions on Slack

Index documents from your Google Drive account to be used as a source of knowledge for answering questions.

ClearFeed enables this integration by partnering up with Carbon AI. Learn more about them here.

This integration is disabled if your ClearFeed account is created using a free domain (e.g. gmail.com, outlook.com).

Integrating with Google Drive

1. Go to the Knowledge Sources page on the ClearFeed web dashboard

2. Click on Add Knowledge Source and select Google Drive

3. Add a relevant name and tags to create the KS

4. After clicking on Add - we will create an entry for the KS. Click on Upload Documents to proceed

5. Connect your Google account and select the files you want to index

Connecting Google Drive

Adding Files from Drive

Once your Knowledge Base is set up, you can add/remove files from Drive.

1. Click on Upload Documents

2. You will be redirected to another page where you can Select Files

3. These files will be visible on the ClearFeed web page

4. You can add these files and these will be used as knowledge from your Drive

You can also connect multiple accounts and add additional files from these accounts

Adding and managing files from Drive

Test your Knowledge Source

Once the status of the knowledge source has been indexed, test the GPT-powered responses generated from it. Refer to the document below for more information.

Managing & Testing

Enable 'Answers' in the Collection Settings

Navigate to the collection settings where you want to enable GPT-Powered Answers and enable 'Answers'. Refer to the document below for more information.

Virtual Agent & Agent Assistant