Confluence

Guidelines to add and index your private Confluence Knowledge Source

Prerequisite - Integrating with Confluence

To index your Knowledge Source, you must integrate your Confluence account with ClearFeed. Begin this on the ClearFeed web app:

Navigate to Settings from the nav-bar, and proceed to the Integrations tab.
Within the list of available integrations, locate and select Confluence.
Press the Connect button which brings up an input modal.
Enter you Confluence subdomain in the first input field.
Enter the email address of confluence administrator.
Next, enter your Confluence email and API Key (use your PAT - personal access token).
Upon entering these details, click the Connect button within the modal.
Successful integration redirects you back to ClearFeed's web app, where a confirmation message is displayed.
Integrate ClearFeed with Confluence

With the integration complete, you can now index your Knowledge Source:

Step 1: Add your first Knowledge Source

From the left navigation bar on the ClearFeed WebApp, go to AI > Knowledge Sources.
Hover over the "Add Knowledge Source" dropdown at the top right corner to select Confluence.
A side drawer will appear, prompting you to provide specific details:
- Name: Assign a title for the Knowledge Source to be displayed on ClearFeed.
- Tags: Use tags to categorize and structure each Knowledge Source. Customize these based on your needs.
- Spaces: Choose the Confluence spaces you'd like to index. The options include:
  - Indexing all spaces.
  - Indexing specific spaces.
- Index pages where URL: To index specific URLs from the selected Spaces, click "Add Condition" to filter them. You can use conditions like "Starts with", "Does not start with", "Contains", and "Does not contain". If you want to index all URLs in the selected Spaces, you can skip this step.
- Auto Reindex Regularly: When enabled, the particular knowledge source will reindex once every 24 hours.
- After saving your addition, the Knowledge Source will either start indexing immediately (reflected by an Indexing status) or will be picked soon (reflected with an Initiated status). Get more details on Managing Knowledge Sources here.
Reindexing Confluence Docs - To reindex Confluence documents, manually reindex the knowledge source by clicking the "Reindex" button next to it.
Reindexing Confluence Docs

Once you've configured the knowledge sources, learn how to build and use AI Agents

Once the status of the knowledge source has been indexed, learn more on how to manage the knowledge source below.

Last updated 19 days ago

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