Integrate Atlassian with ClearFeed

Learn how to connect your Atlassian account with ClearFeed

To get started using Jira Ticketing with ClearFeed, you need to connect your Atlassian account with ClearFeed.

Note:

ClearFeed is available on the Atlassian marketplace and can be installed directly from the app store.
Only Site Admins on Atlassian can integrate with ClearFeed. Please make sure you have the required authorization.
Once your Atlassian account is integrated with ClearFeed, your Jira projects will be accessible without any additional steps.

On the ClearFeed web app, navigate to the Settings from the nav-bar, and then open the Integrations section.
Next, click on the Connect button next to Atlassian. This will take you to Atlassian's sign-in page.

Fill your credentials and sign in. Then, you will be redirected to the Atlassian marketplace.
Click on Find new apps, and search for ClearFeed using the search bar. In the search results, click on the ClearFeed card to view the app.
Next, click on the Get App button on the top-right. Then, click on Get it now button in the modal that opens to add the ClearFeed app to your Atlassian account.
Once the app it added, you will see a success toast message at the bottom right of the screen. Click on the Configure button in this toast.
- If you miss the toast, navigate to Manage app from the nav-bar. Then, find ClearFeed in the User-installed apps section and click on the Configure button here.
You will be re-directed to the ClearFeed login page. After you sign-in, you will be redirected back to Atlassian.
Finally, click on Finish installation in ClearFeed button. This will re-direct you to ClearFeed with your Atlassian account connected successfully.

Once Atlassian is connected to ClearFeed, you should:

Learn more about Jira ticketing:
1. Set up Jira ticketing for a Collection. Read more.
2. Understand the different ways to create Jira tickets from Slack. Read more here.
Learn how to file a Jira issue against a request. Read more here.

Last updated 2 months ago