Changelog

Jira Service Management

This section will cover ClearFeed<>JSM Integration

JSM Integration with ClearFeed

ClearFeed has a robust integration with Atlassian allowing agents and responders to file bi-directionally synced JSM tickets from Slack.

To get started with using ClearFeed JSM integration, please go through the detailed steps below:

  1. Integrate Atlassian with ClearFeed

  2. Setup Ticketing for a Collection

  3. Creating JSM tickets from Slack

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