> For the complete documentation index, see [llms.txt](https://docs.clearfeed.ai/clearfeed-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.clearfeed.ai/clearfeed-help-center/clearfeed-ai/knowledge-sources/indexing-knowledge-sources/document360.md).

# Document360

Connect Document360 to index knowledge base articles in ClearFeed. You can index the main knowledge base version or select a specific version and its categories.

## Connect Document360

Before adding a Document360 knowledge source, connect the integration:

1. In Document360, create an API token with **GET** access. See [Create an API token](https://docs.document360.com/docs/api-tokens#how-to-create-an-api-token) in the Document360 documentation.
2. In the ClearFeed web app, go to **Settings > Integrations**.
3. Find **Document360**, and click **Connect**.
4. Enter the following details:
   * **Document360 portal URL**: Your portal URL, such as `https://your-company.document360.io`.
   * **API key**: The Document360 API token you created.
5. Click **Connect**.

ClearFeed validates the API token before saving the integration.

## Add a Document360 knowledge source

1. In the ClearFeed web app, go to **AI >** [**Knowledge Sources**](https://web.clearfeed.app/knowledge-sources).
2. Click **Add Knowledge Source**, and select **Document360**.
3. Configure the knowledge source:
   * **Name**: Enter a name for the knowledge source.
   * **Tags**: Add tags to organize the source and connect it to AI Agents.
   * **Knowledge base version**: Select a version. Leave this field empty to use the main version.
   * **Categories**: Select categories from the chosen version. Leave this field empty to index all categories. Selecting a parent category also includes its child categories.
   * **Auto Reindex Regularly**: Enable this option to reindex the source every 24 hours.
4. Click **Add**.

ClearFeed starts indexing the selected Document360 articles. The source initially appears with an **Initiated** or **In Progress** status.

{% hint style="info" %}
The Document360 connector indexes knowledge base articles. It does not index Document360 API reference documentation.
{% endhint %}

To change the version or category scope later, edit the knowledge source. Changing the version clears categories selected from the previous version.

For indexing statuses, manual reindexing, and other actions, see [Manage Knowledge Sources](/clearfeed-help-center/clearfeed-ai/knowledge-sources/managing-knowledge-sources.md).